Security notice: Fake WhatsApp messages containing third-party booking details are currently in circulation. We never ask for payment details in such messages, nor do we send any links. Please do not disclose any details.

Accessibility

Accessibility Statement

Hotel ConventGarten Betriebs GmbH & Co. KG endeavours to ensure that this website is accessible in accordance with the Accessibility Enhancement Act (BFSG) and the Accessibility Enhancement Act Ordinance (BFSGV).

This statement applies to the website www.conventgarten.de, including the electronic services offered via the site.

Status of compliance with the requirements

The requirements of the harmonised standard EN 301 549, which implements the Web Content Accessibility Guidelines (WCAG) 2.1 at Conformity Level AA, are decisive.

This website is largely compliant with the aforementioned requirements. The deviations relate to embedded third-party services and individual documents, and are listed below.

Non-accessible content

The content listed below is not, or not fully, accessible for the following reasons:

  • The embedded map from the Google Maps service is provided by a third-party provider. We have no control over its design or usability. Our address and directions are also available as text on the contact page.
  • The booking form for our restaurant is provided by a third-party provider and is not within our area of responsibility. We also take table bookings by telephone and email.
  • Room bookings are made via an external provider’s booking system on their own website. The provider is responsible for ensuring its accessibility. We also accept bookings by telephone and email.
  • The quotation portal for event enquiries is provided by a third-party provider. On request, we can also send you your quotation directly by email.
  • Some individual PDF documents available for download are not fully marked up for accessibility. We will provide you with the information contained therein in an accessible format upon request.

We have informed the aforementioned providers of these requirements.

Preparation of this statement

This statement was drawn up on 15 October 2026. The assessment is based on a self-assessment carried out on 15 October 2026.

Reporting accessibility issues

Have you noticed any issues with accessible access to content on this website? Or do you require information in a more accessible format? If so, please contact us:

Hotel ConventGarten Betriebs GmbH & Co. KG
Hindenburgstraße 38–42
24768 Rendsburg
Germany

Telephone: +49 4331 59050
Email: info@conventgarten.de

We will endeavour to respond to your feedback as soon as possible.

Enforcement proceedings

If you feel that we have not dealt with your feedback satisfactorily, you may contact the relevant market surveillance authority:

State Market Surveillance Authority for the Accessibility of Products and Services – Public-Law Institution (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg
Germany

Telephone: +49 391 5676970
Email: kontakt@mlbf-barrierefrei.de
Website: https://www.mlbf-barrierefrei.de